Terms of Service

Terms of Service

Effective Date: April 2026

Welcome to monavie.shop. This website is operated by Southern Haven Holdings, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Southern Haven Holdings, LLC (DBA MonaVie Active). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any unauthorized or illegal purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

3. Accuracy & Completeness of Information

While we strive for excellence, we are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Products or Services

  • Availability: Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • Quality Standards: We have made every effort to display as accurately as possible the colors and images of our products. We do not warrant that the quality of any products, services, or information purchased by you will meet your expectations, although we strive for 100% satisfaction.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases.

7. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content made in connection with any third-party websites.

8. User Comments and Feedback

If you send certain specific submissions (for example, contest entries) or creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials. We shall be under no obligation to maintain any comments in confidence or to pay compensation for any comments.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time.

11. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or federal regulations; or (d) to upload or transmit viruses or any other type of malicious code.

12. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Southern Haven Holdings, LLC, our directors, officers, or employees be liable for any injury, loss, claim, or any direct/indirect damages of any kind arising from your use of any of the service or any products procured using the service.

13. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming.

14. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

15. Contact Information

Questions about the Terms of Service should be sent to us at admin@monavie.shop.