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SHIPPING, RETURNS and REFUNDS

Shipping, Returns, and Refunds

We want you to be completely satisfied with your purchase!

Returns Policy:

  • MonaVie offers a 26-day return policy from the date you receive your product.
  • Non-returnable items include those with safety concerns.
  • To initiate a return, email admin@monavie.shop with your order number, item details, reason for return, and any applicable photos.
  • A 15% restocking fee applies, waived for defective or incorrectly shipped items.
  • Shipping costs are non-refundable unless MonaVie is at fault.

Shipping Information:

  • Orders generally process in 1-2 business days (Monday – Friday).
  • Contact 1.888.832.7252 for order cancellations or questions.

For more details, see our Terms of Service.

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Your cart is currently empty. We're excited to share that we're in the process of moving to a new warehouse! During this transition, there might be a slight delay in shipping your order. But don’t worry—our team is working hard to ensure every order is fulfilled as quickly as possible. Thank you for your understanding and support!