Shipping, Returns, and Refunds
We want you to be completely satisfied with your purchase!
Returns Policy:
- MonaVie offers a 26-day return policy from the date you receive your product.
- Non-returnable items include those with safety concerns.
- To initiate a return, email admin@monavie.shop with your order number, item details, reason for return, and any applicable photos.
- A 15% restocking fee applies, waived for defective or incorrectly shipped items.
- Shipping costs are non-refundable unless MonaVie is at fault.
Shipping Information:
- Orders generally process in 1-2 business days (Monday – Friday).
- Contact 1.888.832.7252 for order cancellations or questions.
For more details, see our Terms of Service.